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EIA Pet Policy

In order to ensure the comfort and safety of all users of the Edmonton International Airport, the following Pet Policy has been developed:

EIA Pet Policy:

1. Animals are only permitted out of their kennels when they are under the care and control of their owners and on a non-retractable leash of four feet or less.

2. Animals are not permitted in areas that sell food or beverages unless they are in a closed kennel, with the exception of certified service animals and police dogs.

3. Animals are not permitted on escalators or moving walkways, with the exception of certified service animals and police dogs.

4. Please keep your animal a respectable distance from certified service animals and police dogs.  Ask permission of other dog owners/handlers before approaching.

5. Animal owners are responsible for cleaning up after their animal.  Emergency waste bags and cleaning supplies are available upon request at the Information Booth located on the arrivals level across from door 7.

6. EIA has three Pet Relief areas that are located outside of door #1 by the pathway, across from door #3 by the parkade and next to door #10 by the mailboxes.  All areas offer pet waste dispensers and garbage cans. 

7. All air carriers and agencies, such as US and Canada Customs and CATSA have their own policies that must be followed both on the aircraft and in the above mentioned secure areas.


Definitions for EIA Pet Policy

Certified Service Animal:

Specially trained animal that provides a distinct, trained service to an individual who would otherwise be limited in their ability to perform certain tasks. Service animals are on duty and do not socialize and interact with people other than their handler.

Therapy Animal:

Specially trained animal that provides psychological or physiological therapy to individuals other than their handlers; who are usually their owners. Unlike service animals, therapy animals are encouraged to socialize and interact with a variety of people while they’re on-duty.

Comfort/ Emotional Support Animal:

Animal accompanying a passenger as a means of emotional support. These animals do not have specific training. Must have official letter from a medical professional.

Travelling Animal:

Approved animal travelling with a passenger in aircraft cabin in its own carry kennel or as checked baggage. Restrictions and policies are determined by air carriers and agencies.

Other Pets:

Family pets brought to the terminal to greet passengers on Arrival or for Departure.