Airport Volunteer Ambassadors

The Edmonton International Airport (EIA) volunteer program became the Airport Volunteer Ambassadors in 2015. The name reflects EIA’s dedication to a high level of customer service. Airport Volunteer Ambassadors strive to provide a warm, friendly and informative experience for passengers and all airport users to help ensure that your visit to EIA is a positive one. Please look for our blue uniform if you require assistance while at EIA. We are here to ‘guide you on your way’ and are very happy to assist you however we can!

Learn some fun facts about our featured volunteers.

Volunteer Group Photo

The Goals of our Airport Volunteer Ambassadors are to:

  • Provide information, directions and assistance to customers as needed
  • Extend a warm welcome and offer information to all visitors and residents
  • Welcome guests to EIA, the City of Edmonton and the Capital Region, and the Province of Alberta and promote local events.

EIA recognizes our Airport Volunteer Ambassadors for their exceptional customer service and dedication. To all our Airport Volunteer Ambassadors, thank you for offering your time to help others at EIA.

For More Information:

Thank you for your interest in the Airport Volunteer Ambassador Program. Our volunteers commit to serving a minimum of four (4) hours every week. Of course, we also have volunteers who give much more, up to 16 hours a week on a regular basis, and that’s great! We have closed the 2017-2018 recruitment period and are compiling a waiting list for the next recruitment period.

For further information, please send an email to

We are very proud of our Airport Volunteer Ambassadors. Together they have given you over 150,000 hours in service.