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Lost and Delayed Baggage

If you have lost or delayed baggage from your trip with your airline, please consult your airline at the phone number(s) below.

Note that office hours of the airlines are subject to change.

Airline

Phone

Hours

Location

Air Canada

 

Toll Free: 1 888 689 2247

06:00 to 02:00

Arrivals Level by Door 8

Air North

 

Toll Free: 1 800 661 0407

Monday & Friday: 05:00 to 22:30

Tuesday to Thursday: 05:00 to 20:00

Saturday: 05:00 to 09:00 and 15:00 to 19:00

Sunday: 05:30 to 19:30

 

Air Transat

Toll Free: 1 800 388 5836

Local Call: 780 890 4820

24 hours outside of flight operations

*contact the airline at EIA so that they can arrange to meet with you

Alaska Airlines

Local Call: 780 890 4621

Toll Free: 1 800 252 7522

04:00 to 01:0

Alaska Airlines Ticket Counter located on the Departures Level
across from Door 30

Allegiant Airlines

Toll Free: 1 866 719 3910

   

American Airlines

Toll Free: 1 800 433 7300

   

Canadian North

Local Call: 780 242 4411

Monday 05:15 to 20:30

Tuesday 05:15 to 15:30 + 18:00 to 00:00

Wednesday 05:15 to 14:30 + 18:30 to 00:00

Thursday 05:15 to 20:30

Friday 05:15 to 10:00 + 17:00 to 00:00

Saturday 05:15 to 09:00 + 17:00 to 21:00

Sunday 05:15 to 20:30

Canadian North Ticket Counter located on the Departures Level across from Door 28

Central Mountain Air

Local Call: 780 890 5304

Monday to Friday: 06:30 to 21:30

Saturday & Sunday: 10:00 to 18:00

Central Mountain Air Ticket Counter located on the Departures Level across from Door 25

Delta

Local Call: 780 890 4601

Toll Free: 1 800 221 1212

06:00 to 14:30 and 16:30 to 01:00

Delta Ticket Counter located on the Departures Level across from Door 30

Enerjet

Local Call: 780 890 4820

   

First Air

Local Call: 780 890 4105

24 hours outside of flight operations

*contact the airline at EIA so that they can arrange to meet with you

Icelandair

Local Call: 780 890 8640

   

Integra

Toll Free: 1 877 213 8359

   

Northwestern Air Lease

 

Monday & Friday: 05:00 to 22:30

Tuesday to Thursday: 05:00 to 20:00

Saturday: 05:00-09:00 and 15:00 to 19:00

Sunday: 05:30 to 19:30

 

Sunwing

Local Call: 780 890 4820

Toll Free: 1 800 761 1711

 

24 hours outside of flight operations

*contact the airline at EIA so that they can arrange to meet with you

United Airlines

Toll Free: 1 800 221 6903

07:00 to 15:30

United Airlines Ticket Counter located on the Departures Level across from Door 29

WestJet

Toll Free: 1 866 666 6224

24 hours

Arrivals Level across from Door 5